Swap

Ciblex Express Swap involves delivering one piece of equipment to a site and, at the same time, collecting another piece and returning it to a selected site. 

Specifications

• Pick-up Monday to Friday
• Next day on-site delivery in the morning of a piece of equipment
• Control on-site of the piece to be returned (visual identification, serial number, reference etc.)
• Delivery of the returned item the next day via H8, H9, H10 or H12 according to the intervention time
• Responsability transfer : electronic POD stamped and signed
• On line intervention tracking on Geodis Ciblex My Web by your reference
• Shipping labels: "Outbound", "Return" and "Control"
• Up to 30kg per parcel

Associated options

• Delivery with appointments
• Connection/disconnection and testing of equipment
• Unpacking/packaging: packaging can be provided by Geodis Ciblex
• Administrative services: completing a mission form, picking up a document on-site

What Ciblex Express Swap will offer to you

• Reduced response times
• Nationwide service coverage
• Optimisation of your technicians’ time so they can concentrate on added-value services
• Optimised stock management
• An express response to seasonal or periodic variations in activity
• Feedback integrated within your own information system (SAP, ERP, CRM etc.) enabling you to monitor your subcontracted activities
• An extra service to offer to your customers

With Ciblex Express SWAP, you will offer to your customers

A quick and high-quality after-sales service for your “ Warranty with on-site Swap ” maintenance contracts.